Returns & Exchanges
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Returns may be subject to additional shipping charges. For more information on potential shipping charges on Nomad Ventures products please call (760) 747-8223.
Please refer to the individual item customer service contact information on your original email confirmation should you have any questions about your return. Please use the address below to send your returns:
405 West Grand Ave
Escondido, CA 92025